Terms & Conditions

Welcome to Snuzify.co.uk. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order. If you do not agree, you must not use this website.

You may also wish to review our Privacy Policy, Refund & Returns Policy, and Cookies Notice for more information.

1. DEFINITIONS

  • “Conditions” – these terms and conditions together with any product-specific terms.

  • “Product” – nicotine pouches and related items displayed for sale on our website.

  • “We”, “us”, “our” – Snuzify.co.uk.

  • “You”, “your” – the user or customer of this website.

  • “Website” – https://snuzify.co.uk and any associated domains.

2. ELIGIBILITY & AGE RESTRICTION

  • Our products are intended for adults aged 18+ only.

  • By placing an order, you confirm you are 18 years or older.

  • We reserve the right to request age verification. Orders may be cancelled if we suspect you are underage.

3. USE OF NICOTINE PRODUCTS

  • Nicotine is an addictive substance.

  • Products should not be used by non-smokers, pregnant/breastfeeding women, or people with health conditions.

  • Keep all products out of reach of children and pets.

  • You use our products at your own risk.

4. PLACING AN ORDER

  • Orders are placed via our website checkout system.

  • You will receive an email confirmation when your order has been accepted.

  • Payment is taken at the time of order via secure checkout.

  • We reserve the right to cancel orders in cases of:

    • Out-of-stock products

    • Payment issues or suspected fraud

    • Age verification failure

    • Incorrect product/pricing errors

5. DELIVERY

  • We currently deliver across the United Kingdom.

  • Delivery times are estimates and may vary.

  • Once products are delivered to your address, responsibility passes to you.

6. RETURNS & CANCELLATIONS

Please see our full Refund & Returns Policy.

  • You have the right to cancel your order within 14 days of receiving it.

  • For hygiene reasons, opened products cannot be returned unless faulty.

  • Refunds will be processed once returned items are received and inspected.

7. PRODUCT DESCRIPTIONS & PRICING

  • We take care to ensure product details and pricing are accurate.

  • Errors may occur; in such cases, we reserve the right to cancel or amend your order before dispatch.

8. LIABILITY

  • Products are supplied on an “as is” basis.

  • We are not liable for misuse of products or losses arising from use.

  • Nothing in these Conditions limits liability for death or personal injury caused by negligence.

9. INTELLECTUAL PROPERTY

  • All content, branding, and material on Snuzify.co.uk are owned by or licensed to us.

  • You may not copy, reproduce, or use our content for commercial purposes without permission.

10. THIRD-PARTY LINKS

  • We may link to third-party websites.

  • We are not responsible for their content or practices.

11. LAW & JURISDICTION

  • These Terms & Conditions are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of English courts.

12. CONTACT US

For any questions, please contact our customer support team:

📧 Email: support@snuzify.co.uk